Shipping

Clear insights into shipping fees and FAQs. Get the details on costs, delivery times, and more, ensuring a smooth shipping experience.

Shipping Fees

  • Americas

    Ambient: $80.00

    Dry Ice: $150.00

  • Europe

    Ambient: $90.00

    Dry Ice: $180.00

  • Asia

    Ambient: $120.00

    Dry Ice: $250.00

  • Other

    Ambient: $120.00

    Dry Ice: $250.00

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All values are in $USD and are subject to change without prior notice.

Shipping & Customs FAQs

When will my order ship?

In-stock orders by P.O. or from the website ship within 3-5 business days once order has been processed.

For backordered items, please inquire directly. A product may be sold out, in process of being re-stocked or availability not yet updated on the website.

For custom synthesis / contract research & development, please refer to your quotation provided for estimated lead time or contact info@sussex-research.com.

When will I receive my order?

Shipments are sent via FedEx International Priority® and take approximately 1-3 business days to arrive after the package has been picked up by FedEx.

Which shipping carrier do you use?

Shipments are sent via FedEx International Priority®at ambient temperature or on dry ice depending on the conditions required by the product.

Do you allow for other shipping carriers?

At this time, purchases directly from our website can only be shipped via FedEx.

For purchase orders, we can accommodate special requests to ship by temperature controlled medical carriers (ie. World Courier) with additional shipping and handling fees.

I am experiencing a customs clearance delay, what should I do?

Contact FedEx by phone (1-800-463-3339) and inquire about clearance delays. Remember to reference your tracking number.

If you have any questions regarding your shipment or any requests from FedEx, please email shipping@sussex-research.com and reference your purchase order, invoice and/or tracking number.

What is a TSCA Certification?

All U.S. importers of chemical substances, mixtures or articles are required to provide a TSCA (Toxic Control Substances Act) Certification to prevent import clearance delays.

All Sussex Research Laboratories Inc. (SRL) products are exempt and have a negative certification due to their use as research materials only.

For U.S. based recipients, by purchasing any applicable product from SRL, you authorize SRL to act as your agent for the purpose of preparing a TSCA Certification.

For more information on TSCA Compliance – visit TSCA Requirements for Importing Chemicals.

What is a Certificate of Origin (USMCA/T-MEC/CUSMA)?

A Certificate of Origin is used to obtain preferential tariff treatment when importing into Canada, the United States and Mexico. Parties who wish to import duty free utilizing the preferential benefits of the USMCA/T-MEC/CUSMA (formerly the North American Free Trade Agreement or NAFTA) must have a valid Certificate of Origin on file at time of claim, completed by either the Exporter, the Producer, or the Importer. This document is completed by us and supplied with your shipment.